Specialist Equipment Service



49 Albany Street, City Centre, EDINBURGH, EH1 3QY
0131 556 3128
North East, North West, South East, South West


Who is the service for?
Disabled People


49 Albany Street, City Centre, EDINBURGH, EH1 3QY
0131 556 3128




Covid-19 UPDATE...

We will maintain service for our most vulnerable existing clients. Repairs can be done if the client lives on their own for the purposes of:

- Maintaining access to information (Television amplifier or induction loop)
- Continued access to your property (doorbells) – access for carers, deliveries of medication etc.
- Maintaining smoke alarms (Health & Safety issue) if installed by Deaf Action.

We are unable to see any clients who live with another person or in any kind of sheltered housing/care home.

Please contact us on 0131 556 3128 (phone), 07775 620757 (text/What’s App chat) and/or specialistequipment@deafaction.org.

Normal service details...

Equipment funded by your council

If you are*deaf or have been diagnosed by a medical professional with a hearing loss and live in the Edinburgh, East Lothian, Midlothian or Aberdeenshire, we can provide free specialist equipment on behalf of your council on long term loan.

Deaf Action will come to your home to assess what type of equipment would best suite your hearing loss before installing it for you. This may include:

- Doorbells and Entry systems
- Telecommunications
- Television Amplifier
- Induction Loop Systems
- Vibrating Alarm Clock
- Equipment may vary between councils

Equipment for Sale

As well as the equipment provided by your council, Deaf Action also has a range of carefully selected, tried and tested products for sale get in touch for more information.

Equipment Display Room...

Each sensory loss is different; every person with a hearing or sight loss will have varying requirements for equipment. We don’t believe in a one size fits all solution which is why we have created a specially designed Display Room to allow you to test, handle and sample products before you buy or agree to install them in your home.
Our Display Room is located in our Head Office in Edinburgh.

We run drop in sessions every Monday from 9:30am - 12:30pm or alternatively you can book an appointment to come and visit our display room.

At your appointment you will be met by a member of our staff trained in assessing your needs and explaining how different pieces of equipment work.

BT Try Before You Buy

Our Head Office in Edinburgh is a registered BT Try Before You Buy centre. This centre is a part of our Display Room which showcases the equipment we have available. All of the telephones we have on offer are hearing aid compatible and designed to be used by those with a hearing loss.

As a Try Before You Buy centre we receive the latest phones so you can be sure you are viewing the most up to date models on the market.

Contact Us

If you would like to find out more about our specialist equipment, please email specialistequipment@deafaction.org or call 0131 556 3128, Text 0131 557 0419, SMS 07775 620 757.

Other Services Run By

Deaf Action

Copyright © 2021 EVOC is a company limited by guarantee No. SC173582 and is registered Scottish charity No. SC009944.
Registered Office: 525 Ferry Road, Edinburgh EH5 2FF