SERVICE DETAILS
Royal Mail postal enquiries?
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Knowledge Centre
Free, practical advice and information on Royal Mail postal enquiries for the citizens of Scotland.
Please see https://postaladvice.scot.
What topics are covered in our Knowledge Centre:
- Royal Mail Delivery & Charges
- Royal Mail Post Offices & Post Boxes
- Royal Mail Problems & Complaints
We provide free, practical advice and information on postal-related matters to the citizens of Scotland.
We can provide advice and information if you:
- Experience issues when sending or receiving mail
- Would like more information on Royal Mail services
- Wish to understand Royal Mail’s complaints process
Get in Touch
Click to connect with one of our dedicated postal advisers,
available Monday to Friday, 9am to 5pm
Phone
- 0808 196 8660
- Monday to Friday, 9:00am to 5:00pm
Live Chat
Use this website’s live chat function and connect with one of our advisers - https://postaladvice.scot.
Email
Send us an email at support@postaladvice.scot.
Social
Connect with us at https://www.facebook.com/advice.scot or https://twitter.com/advicedotscot.
