Family Support Services

CONTACT DETAILS

FIRSTHAND LOTHIAN

Strathmore Business Centre, Hopetoun Gate, 8B McDonald Road, EDINBURGH, EH7 4LZ
0131 523 1322
SERVICE LOCALITY
North East, North West, South East, South West
LAST UPDATED
15 Mar 2023

KEY
INFORMATION

Who is the service for?
Families, Primary School (5-12), Early Years (0-5)
What age range is it suitable for?
0 - 1, 1 - 3, 4 - 12, 13 - 16

ORGANISATION
CONTACT DETAILS

Strathmore Business Centre, Hopetoun Gate, 8B McDonald Road, EDINBURGH, EH7 4LZ
0131 523 1322

DAY(S) / TIME(S)
AVAILABLE

MONDAY: -
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FRIDAY: -
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SUNDAY: -

information SERVICE DETAILS

Support for disadvantaged and vulnerable families including families with children with additional support needs who are not eligible for statutory services. Support provided by volunteers and Family Support worker. 1 to 1 short term support for children with additional support needs to develop their confidence and social skills through child led play activities and 1 to 1 support for children and young people to access activity opportunities in their local community. Support for parents who have few support networks of their own, help and encourage them to establish routines, play activities with their children and access other agencies.

We can deliver flexible and tailored respite to meet both the needs of the parents/carers, your child/ren with a disability and their siblings. This whole family approach, delivered in the family home where children feel secure and comfortable, save parents / carers time, planning and other all the other challenges we know there are when you need to travel to access respite services for one child with a disability.

Registered and inspected by the Care Inspectorate and awarded the top grade of 6 – “Excellent” at our last inspection, our co-ordinators will come to meet with you in the family home to discuss your needs and the needs of your child and children and agree with you what service you want from our trained and supported staff and volunteers.

We can, for example, look after your child with a disability and their siblings at the same time leaving you free to enjoy much needed respite. We can provide a trained and experienced member of staff and a volunteer so that your child with disability gets specialised one on one attention and activity specific to their needs, whilst a trained volunteer spends time with siblings. We can take your child/ren to activities in the local community, to play in the local park – it is up to you to decide what works best for your family.

With a minimum session of 2 hours, our service is available to you during the day and evening, 7 days a week. Please note we are not registered to provide overnight care and support .

Our charge for this tailored and flexible service is £25 per hour for delivery (the cost of agreed and planned activities will incur an additional charge) and can be purchased through a private arrangement or Self Directed Support. To enable us to meet with families and agree tailored support details etc there is a one off set up fee of £60 for all SDS arrangements.

Other Services Run By

Firsthand Lothian

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Registered Office: 525 Ferry Road, Edinburgh EH5 2FF